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Ticket Questions?

I BOUGHT A VIP OR GIRLS NIGHT OUT PASS, BUT I'M NOT ABLE TO ATTEND! WHAT DO I DO?

E-mail us at info@nwaboutiqueshow.com and we will be happy to refund your money PRIOR TO THURSDAY AT NOON! If you want to attend an event other than the event for which you purchased a ticket, please request a refund for the 1st transaction, then complete a new transaction to purchase your desired ticket.



I CAN'T FIND (OR DIDN'T GET) MY TICKET LINK. CAN I GET ANOTHER ONE?

Absolutely! Just email info@nwaboutiqueshow.com and we can resend your ticket link to the email you used to register.



HOW CAN I PURCHASE ANOTHER TICKET? THE TICKETING SYSTEM WON'T LET ME...IT SAYS I'VE ALREADY REGISTERED.

We’re so sorry about that annoyance! The system doesn’t allow for that. The first thing we recommend is to buy the other ticket with a different email address ...if you have one. If you don’t have one, please email our admin team at info@nwaboutiqueshow.com and let them know you need help with this.



WILL TICKETS BE AVAILABLE AT THE DOOR?

Yes! We should have plenty for all general admission time slot, but VIP and Girls Night Out usually sell out ahead of time, with a very limited amount of walk-in tickets available! If you want to guarantee your preferred shopping time, you should buy online! It also makes your entrance super fast and touch-free!



DO I HAVE TO COME AT THE EXACT START TIME ON MY TICKET?

Nope! You can enter anytime during your shopping window. Once inside, stay as long as you want (until the event is closed, of course!). We are just trying to space out everyone coming in at once. Pro tip: avoid lines by coming 15 minutes after the start time!



I RECEIVED A COMPLIMENTARY ADMISSION TICKET. DO I NEED TO RESERVE A SHOPPING TIME ONLINE, OR CAN I COME ANYTIME I CHOOSE?

You may use your complimentary admission ticket at any of the general admission shopping timeslots... no need to reserve in advance. We have allotted a certain amount during all general admission times to cover these complimentary tickets. Come shop any time between 11:00 a.m. to 4:30 p.m. on Friday, November 20... and Saturday, November 21, 9:00 a.m to 6:00 p.m. !



DO I HAVE TO LEAVE WHEN MY TIME SLOT IS OVER?

Once you're in, you may shop as long as you want! Timed ticketing is a way to slow the influx of shoppers, and spread out the shopping traffic throughout the day.



GIRLS NIGHT OUT HAS 2 TIME SLOTS THIS YEAR. IF I BUY THE 5-7PM TICKET, DO I HAVE TO LEAVE AT 7PM?

Great question! Actually, you can stay until 9pm! Having 2 time slots helps limit the influx at 5pm. So, if you would like to stay for the entire Girls Night Out, get your ticket online before they sell out!



DO CHILDREN REQUIRE A TICKET?

Children 12 and under are free during all GENERAL ADMISSION shopping times (Friday 11-4:30 and all day Saturday)! No need to pre-purchase a ticket for children, just check them in with us at the door. During our VIP and Girls Night Out events, children of all ages will be required to purchase a ticket, as these are, in part, fundraisers.



DO I HAVE TO PRINT MY TICKET?

Your ticket may be printed or kept on your phone… we will scan it when you arrive.



The Shopping Experience?

ARE STROLLERS ALLOWED AT THE NWA BOUTIQUE SHOW?

Strollers are welcome during general admission shopping (Friday 11am-5pm, Saturday 9am-6pm). However, no strollers will be permitted during VIP shopping (9am-11am Friday) and Girls Night Out (5pm-9pm). Please plan accordingly.



CAN I USE A DEBIT/CREDIT CARD?

If you are buying a ticket at the door, cash is usually a quicker option than using a card. As for shopping, most merchants have card readers, but not all! There will be an ATM available in the lobby.



WILL THERE BE AN ATM?

Yes, there will be an ATM in the lobby.



HOW IS THE NWA BOUTIQUE SHOW HELPING TO ENSURE EVERYONE'S HEALTH & SAFETY?

Check out our Safety Precautions Page for more details!



Other Great Questions?

DOES THE EMBASSY SUITES HOTEL OFFER A DISCOUNT FOR BOUTIQUE SHOW MERCHANTS?

Embassy Suites has a special rate of $149 per night for NWA Boutique Show merchants and shoppers. Stays include free made-to-order breakfast, complimentary evening reception and free parking. In order to receive the discounted group rate, reservations must be secured no later than 11/16/20. You may reserve your room using any of the following methods: Go to www.northwestarkansas.embassysuites.com and enter NBA as the group code. Or call hotel directly at 479-254-8400 and request to be put in the "Boutique Show" Block, group code NBA.



HOW DO I SIGN UP TO VOLUNTEER?

HOW DO I SIGN UP TO VOLUNTEER? We love our volunteers! Get free tickets and gift certificates to spend during the show! Sign up and be part of the fun!



ANY OTHER QUESTIONS?

Send us an email at info@nwaboutiqueshow.com or message us on Facebook or Instagram!



Shopper FAQ